2939 Boys Rd
Duncan, BC V9L 6W4

Local Reviews
for courtenay, bc

Rated 4.8 out of 5 stars based on 498 customer reviews

Great service. Very prompt

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excellent

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Great service, extremely friendly

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great service

Dylon arrived on time, was polite and got the servicing done in a timely manner. Thank-you

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Great job Dan!!!

TWIMC, overall Dan did an awesome job, he sure knows his systems and if there is any question he goes right to the manufacturers for assistance. He is the ultimate professional making sure the customer understands the work that has been completed as well as answering any questions he may have, with a positive attitude second to none he is always keen on making sure all aspects of his job are covered off with a smile, my only criticism for West Isle is that the price is a tad steep now that Fortis has done away with the appliance maintenance rebate (50.00 bux) and being on a fixed income I feel the crunch more and more every day. Keep up the great work Dan!! ... SWH ...

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Great service

Very knowledgeable

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Very Responsive to My Concerns !

I was very pleased and impressed by how Kerry prioritized my request for service. I had thought that there was a problem with the Amana heat pump as it seemed to be blowing cold air for an extended prior just as I needed warmer air. But Kerry got Dylan on-site later that day and he determined that the unit was operating as it should. Meanwhile, I requested that the annual inspection be done since Dylan was at my home anyway. Again, without any hesitation, my request was fulfilled to my complete satisfaction. Keep it up Kerry and Dylan !!

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Knowledgeable and Thorough

I had several questions for Dan that he was happy to answer and share his experiences. He was respectful and cleaned up well after his inspections and servicing.

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Great service!

Dan, the technician was very thorough and knowledgeable!

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Friendly Knowledgable Technician

Dan was a pleasure to have do this, he was very helpful, answered questions, advised on replacing a part. It would be 5 stars, except for the lingering odour from the fireplace glass cleaner. Every morning for eight days it's the first thing we notice until the fireplace warms up, then it seems to diminish. Never had this happen before...

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Job Locations
for courtenay, bc

Trevor M.

Trevor M. Job Checkin


Trevor M.

Trevor M. Job Checkin

No Heat from Heat Pump


Trevor M.

Trevor M. Job Checkin

Gas Furnace Preventative Maintenance


Trevor M.

Trevor M. Job Checkin

Gas Furnace Preventative Maintenance


Trevor M.

Trevor M. Job Checkin

fan on gas furnace is not staying on to bring up temp in the house.


Greg F.

Greg F. Job Checkin

Heat Pump & Electric Boiler Preventative Maintenance


Greg F.

Greg F. Job Checkin

November 19, 2021 Heat Pump, Gas Furnace & 2 Fireplace Preventative Maintenance.


Dylan S.

Dylan S. Job Checkin

Replace Inverter Board for Heat Pump as quoted.


Dylan S.

Dylan S. Job Checkin

November 15, 2021 Check Heat pump ,


Dan P.

Dan P. Job Checkin

November 17, 2021 Gas Furnace & Water Heater Preventative Maintenance


Adam W.

Adam W. Job Checkin

November 20, 2021 Responded to call of no heat.


Adam W.

Adam W. Job Checkin

Pilot light is on on the fireplace however when the temp is adjusted on the tstat it doesn't adjust it ...


Adam W.

Adam W. Job Checkin

Install two copper fuses in Electric furnace


Adam C.

Adam C. Job Checkin

November 18, 2021 Heat Pump Preventative Maintenance


Adam C.

Adam C. Job Checkin

November 18, 2021 Gas Furnace Preventative Maintenance.