The technician we helpful as we had just bought the house and dodnt have a full understanding of all features. He serviced and cleaned and explained everything he did and the reasons for it. Much happier knowing we have service close by if needed and a regular maintenance schedule now.
I had my wonderful heat pump installed by Westisle just over 10 years ago. I love it. I was just too old to chop & carry wood anymore. Thankyou.
Gavin zeroed right in on the problem. Corrected it and gave me info on maintenance.
I feel that cost for the job, which I believe was routine and easy, was very expensive. I appreciate the travel cost sharing with other Denman clients but need to ask if the regular hourly rate is applied to travel or a reduced rate (e.g. 50%) and also if there is a travel time cost charged to clients living on Vancouver Island. Everything else was great. Thank you.
Keegan was pleasant, communicative and thorough. We couldn't have asked for better service from him. We'd be happy to have him back here next year.
I was quoted about 168 plus tax 20 plus a 1/3 share of ferry fee $10 so I was expecting about $100 not 285. I was concerned re charge"for wait times", the ferry. It strikes me Denman is closer than Comox and Westisle knows when ferries leave. So coming isn't a problem. Going back you might be somewhat delayed. So if the $185 extra is for just 1/3 of the total wait time for the 3 jobs it means a charge of $555 for wait time. Ridiculous.
Responded to call of heat pump not working. iced up and currently off at the breaker.
Responded to call of having A/C Issues