great service

G from Duncan, BC

Efficient

A from Duncan, BC

Came on time Explained how the system works

Professional Service

J from Duncan, BC

I found Westile very expedient in arranging the appointment. Lawson Wallace was very efficient, courteous, and knowledgeable.

Poor service

D from Duncan, BC

Paid for two service calls (close to $300) to have problem diagnosed - lack of coolant. Then wanted to charge over $1100 to fix problem. Should not have had to pay for second service charge or should have sent qualified technician the first time. Not happy with this fleecing practice.

Good

G from Duncan, BC

Great service. Price a little high.

M from Duncan, BC

Very professional & systematic approach to analyse the defect. Fault found and results clearly explained. Rectification not possible, repair parts no

B from Duncan, BC

The technician was clearly confident in his defect analysis. He verified it repeatedly and summarized the problem as the failure of a switch actuating circuit for a H/C valve in the heat pump. He further explained that the source of any repair would have to come from the manufacturer which to his knowledge did not support this system any longer . He suggested that he could leave the valve in the cold selection as we were heading into summer and we would at least have air conditioning. This was acceptable to us. Bristol is a well informed and capable technician.

Professional, friendly service

H from Duncan, BC

Great service-

M from Duncan, BC

Peter was very prompt and polite. Have had him do the maintenance for many years. Always pleased.

Pm service Heat PumP

G from Duncan, BC