2939 Boys Rd
Duncan, BC V9L 6W4

Local Reviews
for ladysmith, bc

Rated 4.7 out of 5 stars based on 42 customer reviews

Good

I have no problem with the service. What I have a problem with is the fact that we have to pay every year for service on our heat pump or our warranty is void. No other heat pump company does this. And we were not informed of this at the time of purchase.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good review and discussion of condition of current system

Great company and field staff

  • Overall Experience
  • Quality
  • Price
  • Convenience

Everything going smoothly

Good crew, on time, no problems and heat pump serviced. Can't rate the service or cost as have no data or comparison.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Janet

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

West isle

Very happy with service and expertise

  • Overall Experience
  • Quality
  • Price
  • Convenience

Heat pump service

Lawson was prompt, punctual and professional. He quickly repaired and tested the system, then alerted me to the next likely cause of failure to watch for.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Annual Heat Pump Maintenance

The serviceman was friendly, knowledgeable and helpful. Price was $50 higher than a local (non-Trane) company. If you can put together a cost-effective package to service the heat pump, a Napoleon fireplace, a VanEE HRV and a Navien gas tankless water heater, I'd be very pleased.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Polite, professional service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Thanks Westisle!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good service Called ahead to inform me he had been late due to a delay at his last call

Both peter and his young partner presented themselves well. Explained what the service would be . went about their work efficiently and when entering my home to test the controls et al, they wore their "slippers" Very professionally done, hence the 5 stars Thank you Westisle

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for ladysmith, bc

Brady J.

Brady J. Job Checkin

Heat PUmp & Oil FUrnace Preventative Maintenance


Lawson W.

Lawson W. Job Checkin

Heat Pump & Air Handler Preventative Maintenance


Brady J.

Brady J. Job Checkin

Heat Pump & Air Handler Preventative Maintenance


Cody  K.

Cody K. Job Checkin

Ductless Heat Pump Preventative Maintenance


Peter G.

Peter G. Job Checkin

No AC


Brady J.

Brady J. Job Checkin

Water Dripping from Air Handler


Brady J.

Brady J. Job Checkin

No AC


Peter G.

Peter G. Job Checkin

No AC


Brady J.

Brady J. Job Checkin

No AC


Brady J.

Brady J. Job Checkin

No AC


Lawson W.

Lawson W. Job Checkin

Outdoor fan doesn't start on one of the units


Cody  K.

Cody K. Job Checkin

Heat Pump & Gas Furnace Preventative Maintenance


Bristol H.

Bristol H. Job Checkin

Heat Pump & Gas Furnace Preventative Maintenance


Bristol H.

Bristol H. Job Checkin

Heat Pump & Gas Furnace Preventative Maintenance


Bristol H.

Bristol H. Job Checkin

Supply and Install Mitsubishi Ducted 2 Ton Heat Pump System with 2 Ton Air Handler, 8 kw auxiliary heater.