My fireplace has had an issue with shutting off since last year. It’s hard to diagnose because it will be fine for a while and then shut down. The company/person who serviced it last year came out twice and then didn’t respond to my calls and we went without the fireplace for a lot of the time. This year we called West Isle and the first time it was cleaned and didn’t present a problem until after the technician left. So we called back and Greg came equipped with the information to diagnose the problem and fix it. Turns out it was just the switch and since he has replaced that with the proper kind, it’s working fine.
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Past years have been great except for this year, service was not very good , some of the requests for heat pump service was lefts out, this with heating service has always been done but for some reason heat pump was not serviced as requested. Your company has always serviced either I called or your company called me for yearly service which was a standard process over many years, very disappointing , my thoughts of another Heating Service Company are strongly pointing in that direction. Very disappointed
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The technician was very polite and knowledgeable, came when he said he’d be here, did a good job and everything was put back when he left
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This young man is very respectful professional Technician , well mannered and caring .Enjoyed having him check over our HeatingSystem, very knowledgeable and confident with his profession.Further, Westisle took the time to advise our home about our yearly service, big thanks to Westisle Company, Steno Kari and Keegan the Tech.
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Keegan was very professional and seemed to diagnosis the problem almost right away, had the part in his truck, discussed the price before installing the part, then did the yearly maintenance/inspection, up and running again,
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Service representative provided information and showed his knowledge of our issues with a very good explanation and offered his intentions to provide further service if and when we required his proficiancy. Good Representative !
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April 22, 2022 Heat Pump Preventative Maintenance
April 05, 2022 Heat Pump Preventative Maintenance
April 04, 2022 Heat Pump Preventative Maintenance.
March 18, 2022 Heat Pump Furnace flashing red lights and making buzzing sound every now and then. Still working as of right now
March 02, 2022 Follow up from UV injection
February 25, 2022 Change board due to intermittent issue
January 26, 2022 Heat Pump Preventative Maintenance
Gas Furnace Preventative Maintenance
Fireplace will randomly go out after half hour, pilot light stays on
Issue with wall head being noisy and not warming up the space as expected.
Re-Weld Area Leaking, Change Filter Drier, Pressure Test, Evacuate & Recharge System as quoted
November 25, 2021 Replace Heat Kit for Lennox Air Handler as quoted
November 24, 2021 Heat Pump Preventative Maintenance. Please bring FNC124 filters